One psychiatric residential
EHR for every PRTF and QRTP workflow

Census, shift documentation, UB-04 billing, FFPSA compliance, and level-of-care transitions connected in one system from admission through discharge.

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From census to claims, keep every workflow connected

Bed-to-billing workflow integrity

Connect census directly to UB-04 institutional per-diem billing — eliminating manual charge entry and reconciliation.

Multi-payer support and Medicaid reporting

Medicaid, managed care, and commercial claims with payer-specific billing rules, authorization workflows, and state Medicaid reporting.

Documentation built for care, compliance, and audit readiness

Capture shift workflows, compliance records, treatment plans, assessments, and court-ordered reviews.

Cross-program transitions without re-entry or data loss

Carry one continuous clinical record across levels of care, including treatment history, medications, assessments, and billing data.

Capabilities configured for residential psychiatric programs

Bed boards and census. Shift-based documentation. UB-04 per-diem Medicaid billing. FFPSA compliance. Crisis and safety protocols. Connected in one system.

Real-time visibility into every bed, unit, and site

Live bed board

Room, unit, wing, and floor assignment with real-time occupancy status. Bed assignment drives per-diem charge generation automatically.

Census tracking and projections

Current census, projected admissions and discharges, and occupancy trends by program and location across sites.

Admission, transfer, and discharge

Track arrivals, inter-program transfers, and discharges — with census data feeding UB-04 billing in real time.

Structured admission and intake

Insurance verification, consent capture, digital intake forms, and program enrollment completed in one workflow.

Shift-based documentation connected to treatment plans and level-of-care decisions

Milieu notes by shift

Day, evening, and overnight milieu documentation structured by shift, with clean handoff to the next team.

Group-to-individual documentation

Group session notes with individualized progress notes linked to each resident’s treatment plan, with attendance tied to billing.

Treatment plans tied to level-of-care

PGOI-structured treatment plans linked to assessment scores, level-of-care determinations, and payer-specific review intervals.

Age-adaptive documentation and education

Documentation by age and developmental level, with school liaison, IEP, and EPSDT tracking for under-21s.

Every program configured to run the way it operates

Program and sub-program hierarchy

Each program has its own workflows, documentation, billing model, providers, and compliance rules.

Enrollment and classification

Age, gender, diagnosis, and payer-based enrollment criteria with classification rules per program.

Level-of-care transitions

One continuous record follows residents across PRTF, QRTP, group home, and community-based services — no re-entry, no data loss.

Dual enrollment

Residents participating in multiple programs simultaneously are tracked across both without duplicating documentation or billing.

Per-diem Medicaid billing connected to census, not entered separately

Per-diem charge generation

Per-diem charges generate from census data. Therapeutic leave and hospital leave days follow state-specific billing rules.

UB-04 institutional claims

Claims populate with correct revenue codes, condition codes, occurrence codes, and value codes for Medicaid institutional adjudication.

Authorization and concurrent review

Authorization windows, concurrent review deadlines, and payer-specific renewal requirements with alerts before they lapse.

Medicaid eligibility verification

Eligibility verification at admission, during the stay, and before claim submission.

Patient safety documented within the clinical flow

C-SSRS screening in workflow

C-SSRS screening triggers safety protocols within clinical documentation — results feed into treatment plans and risk flags.

Safety plans

Safety plans tied to the resident's treatment record with responsible parties, warning signs, and coping strategies.

High-risk alerts across shifts

High-risk flags carry forward across shifts and providers until clinically resolved.

Incident and restraint documentation

Incident, elopement, restraint, seclusion, and de-escalation records aligned with CMS CoPs (42 CFR §483 Subpart G).

Prescribing, administration, and controlled substance tracking in one system

ePrescribing with EPCS

Controlled and non-controlled substance prescribing with full EPCS compliance and DEA audit trail.

PDMP integration

State PDMP checks integrated into the prescribing workflow.

Medication administration records

Scheduled med passes, administration logging, and controlled substance tracking by shift and nurse.

Medication reconciliation

Medication reconciliation at admission, at every level-of-care transition, and at discharge.

FFPSA, 42 CFR Part 2 consent, and state reporting built into clinical workflows

QI assessment and court review tracking

Qualified individual assessment deadlines (30 days), court review timelines (60 days), and permanency hearing requirements surface automatically.

FFPSA placement and discharge documentation

Placement justification, family notification, aftercare planning, and long-stayer reviews documented within the clinical record.

CARF and Joint Commission readiness

Treatment plans, incident reports, restraint documentation, and QI data formatted for accreditation survey readiness.

42 CFR Part 2 and state reporting

Parent/guardian portal access for updates, care team communication, discharge planning, and FFPSA family engagement.

Validated instruments connected to treatment decisions

Psychiatric and behavioral instruments

PHQ-A, C-SSRS, CANS, GAD-7, MDQ, SDOH — tied to scoring, trending, and treatment plan goals.

Measurement-based care

Administer, score, trend across residential stay, and adjust treatment plans based on validated outcome data.

Trauma and co-occurring screening

ACE, PCL-5, trauma history screening, and co-occurring disorder assessments built into the clinical workflow.

Functional assessments

CANS and functional assessments required by state Medicaid and child welfare agencies for placement and continued-stay authorization.

Facility performance by program, unit, and payer

Census and occupancy analytics

Real-time and historical census data by unit, program, and location. Length of stay, occupancy rates, and bed utilization trends.

Clinical outcome dashboards

Validated assessment score trends by resident, cohort, program, and provider.

Financial performance by program

Revenue, denials, collections, and days in AR by program, payer, and billing model.

Custom report builder

No-code report builder with custom filters and BI tool integration.

AI built to support behavioral health, not replace the people who deliver it

Surface insights, automate routine work, and bring the right information forward — while clinicians make the final call.

Who we serve?

A purpose-built Behavioral Health EHR designed to meet the unique needs of your organization—whether you're a solo practitioner, a large-scale enterprise, a CCBHC, or a virtual care provider. Our configuration-first approach ensures tailored workflows that align seamlessly with your care delivery setting. 

Residential programs

See the full behavioral health EHR

All care settings

Explore the full platform across residential, outpatient, PHP/IOP, SUD, CCBHC, and more.

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Scale programs without multiplying systems.

SUD Group homes IDD

Add residential programs with ASAM placement, 42 CFR Part 2 & program specific billing without creating separate patient records or systems.

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Outpatient programs

Built for the breadth of CCBHC care.

CCBHCs CMHCs

Connect quality measure reporting, crisis documentation, peer support, and cost-report data in one clinical workflow.

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One EHR for every outpatient workflow.

Outpatient IOP PHP

From individual visits to intensive programs, connect group-to-individual notes, UB-04 claims, auth and payer rules in 1 system.

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Real-world outcomes

These behavioral health organizations chose blueBriX. Here’s what changed — in their words, their numbers, and their outcomes.

Laurel Life Company
Behavioral health Category

Higher revenue. Reduced admin work.

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15% Less operational costs
20% Increase in appointment utilization
20% Increase in reimbursements and revenue
20% Less administrative workload
With blueBriX as their EHR partner, Laurel Life improved appointment utilization, streamlined clinical and administrative workflows, strengthened revenue cycle performance, accelerated payments, and enhanced patient access and care delivery.
Laurel Life Company
Behavioral health Category

Higher revenue. Reduced admin work.

Read case study
15% Less operational costs
20% Increase in appointment utilization
20% Increase in reimbursements and revenue
20% Less administrative workload
With blueBriX as their EHR partner, Laurel Life improved appointment utilization, streamlined clinical and administrative workflows, strengthened revenue cycle performance, accelerated payments, and enhanced patient access and care delivery.
Blackbird Company
Behavioral health Category

Higher revenue. Reduced admin work.

Read case study
83% More claim payments
150% More appointments
60% More encounters
40% Faster patient intakes
With blueBriX as their care coordination and EHR partner, Blackbird Health improved provider efficiency, streamlined revenue cycle and scheduling workflows, strengthened care coordination, enhanced patient access, and used data-driven insights to improve treatment outcomes.

Stay connected

Delve into our insights page for detailed analyses, expert opinions, and comprehensive articles on the latest advancements and trends in healthcare.

Blog

10 important behavioral health clinic metrics to track in 2026

CCBHCs, outpatient clinics, and community mental health centres are all operating under tighter payer scrutiny in 2026. The metrics that used to be optional reporting are now tied to reimbursement, certification, and contract performance. Here are the ten KPIs your clinic needs to be tracking — and the federal benchmarks to measure them against.

Read blog
Article

Behavioral health deserves better: why generic EHRs don’t work—and what actually does

Behavioral health isn’t generic—so why settle for generic systems? Laurel Life didn’t. The result: faster workflows, better billing, and more time for healing. Their transformation with blueBriX shows what’s possible when tech truly fits the mission.

Read article
Blog

10 important behavioral health clinic metrics to track in 2026

CCBHCs, outpatient clinics, and community mental health centres are all operating under tighter payer scrutiny in 2026. The metrics that used to be optional reporting are now tied to reimbursement, certification, and contract performance. Here are the ten KPIs your clinic needs to be tracking — and the federal benchmarks to measure them against.

Read blog
Article

How purpose-built EHRs can slash no-shows in behavioral health

No-shows cost the U.S. healthcare system about $150 billion every year. We may not be able to completely eliminate no-shows. But there are ways to keep no-shows in check. In this article, we’ll share practical strategies to help you reduce no-show rates and make sure your patients get the care they need, right when they need it.

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Yes. blueBriX supports both billing formats from one system. PRTF Medicaid per-diem claims generate on UB-04 with the correct revenue codes, condition codes, and value codes. Professional services billed separately — such as physician evaluations or services delivered outside the facility — go out on CMS-1500. No separate billing platform needed.

Leave day billing rules are configurable by state. When a resident is on therapeutic or hospital leave, the census status updates and the billing engine applies the correct state-specific rules — including maximum leave day limits and non-billable day exclusions — without manual overrides.

One continuous record follows the resident across PRTF, QRTP, group home, and community-based programs. Treatment plans, assessment histories, medication records, and billing data carry forward. There is no re-admission, no duplicate chart, and no data loss at the transition point.

QI assessment deadlines, court review timelines, permanency hearing schedules, and long-stayer review triggers are built into the clinical task queue. They surface automatically based on placement date — the care team sees them alongside their other clinical tasks, not in a spreadsheet or calendar outside the EHR.

Yes. A resident who is in a program holding both PRTF and QRTP designations generates documentation that satisfies both Medicaid clinical requirements and Title IV-E FFPSA requirements from the same clinical workflow. No duplicate documentation needed.

Eligibility verification runs at admission, at configurable intervals during the stay, and before claim submission. With six-month Medicaid redetermination cycles taking effect under the OBBBA, mid-stay coverage lapses are an increasing revenue risk. A single admission-time check is not enough to protect against mid-stay coverage lapses that result in denied claims.

Implementation timelines depend on the number of programs, sites, billing models, and integrations involved. blueBriX works with each organization to configure program hierarchies, billing rules, documentation templates, and compliance workflows before go-live. A dedicated implementation team manages the process.

No. blueBriX integrates with existing pharmacy and lab systems through bi-directional interfaces. ePrescribing with EPCS, PDMP integration, and lab result ingestion connect to the clinical record without requiring you to switch vendors.

Yes. Organizations can go live with one program — such as the PRTF — and add QRTP, group home, or community-based programs over time. Each new program is configured with its own workflows, billing model, and compliance rules within the same instance.

Yes. Bed inventory, census data, staffing visibility, and billing operate per site while rolling up into organization-wide dashboards and reporting. Each site maintains its own program configurations.

Treatment plans, incident reports (including the required one-hour face-to-face assessment by a licensed practitioner), restraint and seclusion documentation, quality improvement data, and clinical outcome trends are structured to meet CARF and Joint Commission standards. Reports can be generated on demand — not assembled manually before a survey.

blueBriX supports electronic exchange of clinical documentation attached to claims using adopted HIPAA standards. The May 2028 compliance deadline under CMS-0053-F requires providers to stop submitting paper-based attachments — including clinical notes, lab results, and imaging — to payers. The system is designed to generate and transmit attachments electronically as part of the claims workflow.