Purpose-built Behavioral Health
EHR for every level of care

Designed for PRTF, SUD residential, CCBHC, PHP, IOP, and outpatient behavioral health programs — one EHR for your entire workflow, from intake to clinical care to billing

Schedule a demo

Every workflow, every feature, and every configuration

Built around how
you work

Your programs Your workflows Your documentation standards

blueBriX adapts to your documentation standards and clinical workflows, so your teams can focus more on patient care.

Keeps every level of
care connected

Residential Outpatient Community PHP IOP IOP PRTF

Bed boards, shift notes, concurrent reviews, appointments, group documentation, compliance and more connected in one EHR.

Scale without adding
complexity

Cross-program Cross-location Cross-payer Single source of truth

Add programs, locations, and payers while keeping clinical, billing, engagement, and reporting connected and audit-ready.

Multiple payers and
locations in one system

Multi-location Multi-payer Multi-billing models

Manage different billing models, location requirements, and payer rules without disconnected systems or data.

Capabilities built for
behavioral health operations

Residential census and crisis protocols. Outpatient scheduling and group documentation. IOP attendance tracking and concurrent review. Billing, compliance, and reporting across all of them.

Clinical documentation built around how your team delivers care

Explore

Configurable treatment plans

PGOI structure, configurable review intervals by payer, multi-provider signatures, and goal tracking tied to assessment scores.

Group-to-individual documentation

Run a group session, generate individual progress notes per participant linked to their treatment plan — in one workflow.

Shift-based residential documentation

Day, evening, and overnight milieu notes, nursing documentation, and behavioral observations structured by shift for residential programs.

Condition-specific treatment pathways

Depression, SUD, trauma, co-occurring, and eating disorder pathways with built-in clinical decision support.

Validated assessments connected to clinical decisions, not just filed away

Explore

200+ validated instruments

PHQ-9, GAD-7, C-SSRS, CAGE, MDQ, SDOH and more — tied to scoring, trending, and treatment plan goals.

Measurement-based care

Administer, score, trend between visits, and adjust the treatment plan based on validated outcome data.

SUD-specific screening

CIWA, COWS, ASAM criteria, substance use history, and relapse prevention assessments built into the clinical workflow.

No-code form builder

Create custom assessments, intake forms, and consent documents with drag-and-drop — no development needed.

Every program and sub-program configured to run the way it actually operates

Program and sub-program hierarchy

Programs with sub-programs, each with its own workflows, documentation, billing, providers, and compliance.

Enrollment and classification

Age, gender, diagnosis, and payer-based enrollment criteria with patient classification rules per program.

Level-of-care transitions

One continuous record follows patients from residential through PHP, IOP, and outpatient — no re-entry, no data loss.

ASAM-based placement and referrals

ASAM scoring drives level-of-care determination and automated referrals between programs.

Real-time visibility into every bed, every unit, every site

Live bed board

Room, unit, wing, and floor assignment with real-time occupancy status across your facility.

Census tracking and projections

Current census, projected admissions and discharges, and occupancy trends to support staffing and revenue planning.

Admission and discharge visibility

Track who's arriving, who's discharging, and when — with census data feeding billing automatically.

Multi-site residential operations

Manage bed availability and census across multiple residential locations from one dashboard.

Protect revenue across every program, payer, and billing model

Explore

Program-specific billing models

Per-diem, fee-for-service, PPS, attendance-based, grant, and CPT rollup — configured by program and payer.

UB-04 and CMS-1500 from one system

Generate institutional and professional claims with configurable payer-specific billing rules from one billing engine.

Authorization and concurrent review tracking

Track authorization windows, concurrent review deadlines, and payer-specific rules with alerts before they lapse.

Denial analysis and revenue recovery

Track denials by reason code, identify patterns, route rework, and track resubmissions to recover revenue faster.

Stop building reports and start seeing your organization

Explore

Program-level performance

Compare revenue, outcomes, and productivity by program, location, and provider.

Clinical outcome dashboards

Track PHQ-9, GAD-7, and validated measure trends by patient, cohort, program, and provider.

Financial performance analytics

Connect revenue, denials, collections, productivity, and cost to clinical data.

Custom report builder

No-code report builder with custom filters and BI tool integration for advanced analysis.

Patient safety built into the clinical flow, not filed in a separate form

C-SSRS screening in workflow

C-SSRS screening triggers safety protocols directly within the clinical documentation — not as a standalone assessment.

Safety plans

Generate safety plans tied to the patient's treatment record with responsible parties, warning signs, and coping strategies

High-risk alerts

Flag high-risk patients in real time and notify the care team — across shifts, across providers

Incident and crisis documentation

Structured crisis notes, incident reports, and de-escalation documentation for residential and acute settings.

Intelligent scheduling and patient coordination

Explore

Multi-facility and call center scheduling

Manage appointments across locations with a centralized dashboard and real-time coordination.

Automated reminders and digital intake

Reduce no-shows with automated SMS/email reminders and simplify intake with secure digital forms.

Calendar integration and website booking

Patients schedule online; provider calendars sync with external tools for real-time availability.

Program-based scheduling for structured care

Schedule by provider, program, and group session — optimized for IOP, PHP, and therapy programs.

Virtual care embedded in the clinical workflow, not bolted on

Explore

Unlimited video visits

HIPAA-compliant video for all providers with no per-visit limits.

Group telehealth

Multi-participant sessions for group therapy with individualized documentation per participant.

In-session documentation

Document during the session without switching screens — notes, assessments, and treatment plan updates in one view

Flexible video integration

Connect your preferred video conferencing tool or use the embedded solution.

Keep patients connected between visits without adding clinical hours

Explore

Between-visit outcome tracking

Collect and trend PHQ-9, GAD-7, and validated measures between appointments to inform the next session.

Medication and MAT adherence

Track medication and MAT adherence between visits and surface risks before the next appointment

Family and guardian access

Role-based portal access for parents, guardians, and family members — with permissions distinct from patient access.

Multilingual portal

Secure access to appointments, records, messaging, and telehealth in 36 languages.

Connect to the systems your organization already depends on

Explore

FHIR R5 interoperability

Open API with FHIR R5, HL7, and standards-based data exchange across EHRs, payers, and care settings.

Lab and pharmacy connectivity

Bi-directional lab results and e-prescribing integration for faster diagnostics and medication management.

Clearinghouse and billing integration

Automated claims submission, remittance processing, and prior authorization through connected clearinghouses.

HIE and CCDA sharing

Secure record sharing with health information exchanges and external providers via CCDA.

Prescribing and medication administration from one system

ePrescribing with EPCS

Electronically prescribe controlled and non-controlled substances with full EPCS compliance and DEA audit trail.

PDMP integration

Check state prescription drug monitoring programs before prescribing — integrated into the prescribing workflow.

Residential medication administration

Scheduled med passes, administration logging, and controlled substance tracking for residential programs.

Medication reconciliation

Reconcile medications across care transitions — admission, level-of-care change, and discharge.

Stay audit-ready every day, not just before survey week

42 CFR Part 2 consent management

Granular patient consent for SUD records, segmented record access, and a full consent audit trail.

CCBHC, HEDIS, and FFPSA reporting

CCBHC quality measures (FUH, FUA, IET, PCR-AD), HEDIS behavioral health measures, and FFPSA compliance reporting.

Accreditation documentation support

Documentation structured to meet CARF and Joint Commission standards — ready for survey, not built for it.

State and federal regulatory reporting

Automate SAMHSA, Medicaid, and state SUD reporting with data extraction from clinical and billing records.

AI built to support behavioral health, not replace the people who deliver it

Surface insights, automate routine work, and bring the right information forward — while clinicians make the final call.

Learn more

Who we serve?

A purpose-built Behavioral Health EHR designed to meet the unique needs of your organization—whether you're a solo practitioner, a large-scale enterprise, a CCBHC, or a virtual care provider. Our configuration-first approach ensures tailored workflows that align seamlessly with your care delivery setting. 

Residential programs

Every bed. Every claim. Accounted for.

QRTP PRTF

Turn bed-level activity into per-diem billing, real-time census visibility, and FFPSA compliance—without rebuilding the story at month-end.

Explore

Scale programs without multiplying systems.

SUD Group homes IDD

Add residential programs with ASAM placement, 42 CFR Part 2 & program specific billing without creating separate patient records or systems.

Explore

Outpatient programs

Built for the breadth of CCBHC care.

CCBHCs CMHCs

Connect quality measure reporting, crisis documentation, peer support, and cost-report data in one clinical workflow.

Explore

One EHR for every outpatient workflow.

Outpatient IOP PHP

From individual visits to intensive programs, connect group-to-individual notes, UB-04 claims, auth and payer rules in 1 system.

Explore

Real-world outcomes

These behavioral health organizations chose blueBriX. Here’s what changed — in their words, their numbers, and their outcomes.

Laurel Life Company
Behavioral health Category

Higher revenue. Reduced admin work.

Read case study
15% Less operational costs
20% Increase in appointment utilization
20% Increase in reimbursements and revenue
20% Less administrative workload
With blueBriX as their EHR partner, Laurel Life improved appointment utilization, streamlined clinical and administrative workflows, strengthened revenue cycle performance, accelerated payments, and enhanced patient access and care delivery.
Laurel Life Company
Behavioral health Category

Higher revenue. Reduced admin work.

Read case study
15% Less operational costs
20% Increase in appointment utilization
20% Increase in reimbursements and revenue
20% Less administrative workload
With blueBriX as their EHR partner, Laurel Life improved appointment utilization, streamlined clinical and administrative workflows, strengthened revenue cycle performance, accelerated payments, and enhanced patient access and care delivery.
Blackbird Company
Behavioral health Category

Higher revenue. Reduced admin work.

Read case study
83% More claim payments
150% More appointments
60% More encounters
40% Faster patient intakes
With blueBriX as their care coordination and EHR partner, Blackbird Health improved provider efficiency, streamlined revenue cycle and scheduling workflows, strengthened care coordination, enhanced patient access, and used data-driven insights to improve treatment outcomes.

Stay connected

Delve into our insights page for detailed analyses, expert opinions, and comprehensive articles on the latest advancements and trends in healthcare.

Blog

Behavioral health RCM evaluation: 10 questions to ask in 2026

The denials, A/R aging days, and staff rework hours that separate a strong RCM platform from a weak one do not surface until 18 months after signing. Every vendor sounds identical in a demo before then. This framework gives the Revenue/Finance Owner, the IT/Integration Gatekeeper, and the Econ/Ops Owner 10 main evaluation questions and 6 supplementary questions, each with specific production benchmarks and concrete red flags, designed to surface what matters before any contract is signed.

Read blog
Article

Behavioral health deserves better: why generic EHRs don’t work—and what actually does

Behavioral health isn’t generic—so why settle for generic systems? Laurel Life didn’t. The result: faster workflows, better billing, and more time for healing. Their transformation with blueBriX shows what’s possible when tech truly fits the mission.

Read article
Blog

10 important behavioral health clinic metrics to track in 2026

CCBHCs, outpatient clinics, and community mental health centres are all operating under tighter payer scrutiny in 2026. The metrics that used to be optional reporting are now tied to reimbursement, certification, and contract performance. Here are the ten KPIs your clinic needs to be tracking — and the federal benchmarks to measure them against.

Read blog
Article

How purpose-built EHRs can slash no-shows in behavioral health

No-shows cost the U.S. healthcare system about $150 billion every year. We may not be able to completely eliminate no-shows. But there are ways to keep no-shows in check. In this article, we’ll share practical strategies to help you reduce no-show rates and make sure your patients get the care they need, right when they need it.

Read article

Making things simple: Your FAQs answered

Get insights into common queries on features, compliance, integrations, and how our Behavioral Health EHR supports your practice.

blueBriX is built around a Program Management Engine that lets you configure clinical workflows, documentation standards, billing models, and compliance requirements independently for each program and sub-program in your organization. Most behavioral health EHRs treat every visit or encounter the same way regardless of care setting. blueBriX lets a residential program run on census and shift-based documentation while an IOP program runs on daily attendance and concurrent review — in the same system, with one patient record across all of them. Billing, authorization rules, enrollment criteria, and reporting are configured per program and per payer, not applied uniformly. That means an organization running PRTF, SUD residential, PHP, IOP, outpatient, and CCBHC programs doesn't need workarounds, bolt-ons, or separate systems to match how each program actually operates.

When a patient moves from one program to another — residential to PHP, IOP to outpatient, or back up during a crisis — their clinical record follows them. Treatment plans, assessment history, progress notes, and care team information carry over without re-entry or duplication. The system uses ASAM scoring and program-level referral criteria to support level-of-care determination, and the transition is documented with clinical justification while the treatment plan updates to reflect the new level of care. Billing also transitions — the system applies the correct billing model for the new program automatically based on the per-program configuration.

The Program Management Engine lets you configure billing strategy per program. PHP and IOP programs can be set to per-diem, attendance-based, or fee-for-service billing — each with its own procedure codes, payer rules, and exclusion types. The system generates UB-04 institutional claims or CMS-1500 professional claims based on program and payer configuration. Authorization tracking is payer-specific, with concurrent review deadline alerts so your billing team knows when reviews are due before they lapse. Attendance data from group scheduling feeds directly into billing, connecting clinical documentation to claims.

Yes. Programs configured as residential in the Program Management Engine can enable bed management with real-time occupancy tracking. You can assign patients to rooms, units, wings, and floors, and view current census, projected admissions and discharges, and occupancy trends across your facility. Census data feeds billing automatically — when a patient is admitted or discharged, the system reflects it in both the clinical record and the billing engine. For organizations operating multiple residential sites, bed availability and census are visible from a centralized dashboard.

blueBriX supports granular consent management for substance use disorder records as required by 42 CFR Part 2. Patient consent is tracked at the record level — specifying what information can be shared, with whom, and for what purpose. Record access is segmented so that SUD treatment information is only visible to authorized users with the patient's documented consent. The system maintains a full consent audit trail for compliance and survey readiness. This applies across care settings — whether the patient is in SUD residential treatment, an IOP program, or receiving outpatient services.

Yes. blueBriX supports reporting on CCBHC quality measures including FUH (follow-up after hospitalization), FUA (follow-up after emergency department visit for alcohol and other drug use), IET (initiation and engagement of treatment), and PCR-AD (plan all-cause readmission). The system extracts data from clinical and billing records to automate measure calculation, reducing the manual effort required for quality reporting. Compliance reporting also covers HEDIS behavioral health measures, state SUD reporting requirements, and SAMHSA and Medicaid submissions — configured to your specific reporting obligations.

When a clinician runs a group session, the system captures the group note — session topic, therapeutic interventions, and observations — along with an attendance record of all participants. From that single group session, the clinician can generate individual progress notes for each participant, linked to that patient's treatment plan and goals. This eliminates duplicate documentation and ensures every patient's record reflects their participation, progress, and individualized clinical observations from the group. Attendance data from group sessions also connects to scheduling and billing, so billable charges are generated based on documented attendance.

Yes. The Program Management Engine supports ASAM score-based referrals between programs. When a patient's ASAM assessment indicates a different level of care — step-down from residential to PHP, or step-up from IOP to residential — the system uses the score to determine the appropriate program and initiate the referral. Enrollment criteria, including ASAM level, age, gender, diagnosis, and payer, are configured per program, so the system validates whether the patient meets the receiving program's requirements before the transfer. The patient's clinical record, treatment plan, and assessment history carry over with the referral.

Yes. C-SSRS screening is built into the clinical documentation workflow — not filed as a standalone assessment. When a patient screens at elevated risk, the system triggers safety protocols including safety plan generation tied to the patient record, high-risk alerts visible to the care team across shifts and providers, and structured crisis documentation. This applies across care settings — residential programs with shift-based staffing see alerts in real time during handoffs, while outpatient providers see flagged patients at the start of their session. Crisis notes and incident reports are documented within the clinical record, not in a separate system.

The Program Management Engine lets your organization create and configure programs and sub-programs — each with its own clinical workflows, documentation standards, billing strategy, enrollment criteria, provider assignments, and compliance requirements. A residential program can run on census and bed management while an IOP program runs on daily attendance and group scheduling — configured independently within the same system. Sub-programs allow further granularity: an SUD residential program might have detox, stabilization, and long-term sub-programs, each with distinct workflows and billing. Enrollment rules, including age, gender, diagnosis, ASAM level, and payer eligibility, are set per program with optional hard stops that prevent enrollment when a patient doesn't meet criteria.

Discover how blueBriX can help you unleash the potential of data to transform your industry.

Schedule a Demo