One residential behavioral health
EHR for every SUD, IDD & group home workflow

From admission through follow-up, connect census, per-diem and waiver billing, ASAM-driven documentation, treatment and habilitation plans, and 42 CFR Part 2 consent workflows, all in one EHR.

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What your programs get from one connected system

Census-to-billing workflow integrity

Connect bed inventory directly to per-diem and Medicaid waiver billing eliminating manual reconciliation and charge entry gaps.

Multi-model billing across SUD, IDD, and group home programs

Manage per-diem, fee-for-service, HCBS waiver, and bundled billing across programs with payer-specific authorization workflows.

Documentation configured for clinical care, habilitation, and daily operations

Program-specific templates support SUD care, withdrawal protocols, relapse prevention plans alongside IDD individual service plans.

Cross-program transitions without re-entry or data loss

Carry one continuous record across detox, residential, PHP, IOP, outpatient, and community-based programs — including treatment history, ASAM placement data, medications, habilitation goals, and billing — without re-admission or chart fragmentation.

Capabilities configured for residential SUD, IDD, and group home programs

Bed boards and census. Shift-based documentation. ASAM-driven placement. Per-diem and waiver Medicaid billing. 42 CFR Part 2 consent management. IDD habilitation tracking. Connected in one system.

Run residential census, admissions, discharges, and bed availability from one connected workflow.

Real-time bed board

Real-time bed board showing occupied, available, reserved, and hold beds across units and sites

Census dashboard

Current occupancy, projected admissions, discharges, and average length of stay — updated in real time.

Room and unit assignment

Assign by program, gender, acuity, and population across detox, SUD, group home, and IDD.

Census-to-billing connection

When census status changes, billing eligibility updates automatically — no manual charge entry.

SUD, IDD, and group home documentation configured by program and role

Shift-based documentation

Day, evening, and overnight notes structured by role — nursing, behavioral techs, and direct support professionals.

SUD clinical templates

ASAM-structured intake, substance use history, withdrawal scales (CIWA-Ar, COWS), relapse prevention plans, and MAT documentation.

IDD and group home daily documentation

ADL tracking, community outing logs, behavioral support plan notes, ISP goal progress, and daily living observations.

Group therapy documentation

Group session notes with individualized progress notes per participant, linked to treatment or habilitation plans.

Every program configured to run the way it operates

Multi-program engine

Detox, residential SUD, group home, IDD residential, and transitional living — each with its own workflows, templates, and billing model.

ASAM placement and level-of-care determination

ASAM scoring that recommends level of care, supports authorization documentation, and tracks transitions as clinical needs change.

Level-of-care transitions

One continuous record from detox through residential, PHP, IOP, and outpatient — no re-admission or chart duplication.

IDD person-centered planning

ISP structure with habilitation goals, daily living objectives, community integration targets, and behavioral support plans.

Per-diem, fee-for-service, and waiver billing connected to census and authorization

Per-diem and waiver billing

Residential per-diem from census, HCBS waiver billing by state rules — no separate charge entry step.

UB-04 and CMS-1500 dual claims

Institutional and professional claims generated from one system — residential per-diem on UB-04, physician services on CMS-1500.

Authorization and concurrent review tracking

Payer-specific deadlines, lapse alerts, and review cycle management by program and payer.

Real-time eligibility verification

Eligibility checked at admission, during the stay, and before claim submission — catching coverage gaps before they become denials.

Prescribing, administration, and controlled substance tracking in one system

eMAR and med pass scheduling

Multiple daily med passes documented with barcode verification and controlled substance tracking.

ePrescribing with EPCS and PDMP

Schedule II–V prescribing with state prescription drug monitoring program checks connected to the workflow.

MAT protocol support

Dosing schedules, adherence tracking, and documentation for buprenorphine, methadone, and other OUD medications.

Medication reconciliation

Medications reconciled at admission, program transitions, and discharge — the record follows the resident across levels of care.

SUD consent management built into the clinical workflow

Granular consent management

Single-consent model for TPO disclosures with consent status tracked and enforced at the record level.

Segmented record access

SUD records flagged and access-controlled separately from general behavioral health data.

Consent audit trail

Every disclosure logged, re-disclosure notices generated automatically, revocation processed prospectively.

Accreditation and state reporting

CARF, Joint Commission, and state SUD reporting structured for survey readiness and generated from clinical documentation.

Validated instruments connected to treatment and habilitation decisions

ASAM-structured assessment

Six-dimension assessment with scoring that informs placement and supports payer authorization documentation.

Drug screening and toxicology tracking

UDS and oral fluid test results integrated from lab systems and connected to treatment decisions.

Validated instrument library

PHQ-9, GAD-7, C-SSRS, CAGE, CIWA-Ar, COWS, MDQ, and 200+ instruments — scored and trended longitudinally.

No-code form builder

Custom screening tools and intake forms configured without vendor development.

Resident safety documented within the clinical flow

C-SSRS suicide risk screening

High-risk scores trigger real-time care team alerts within the clinical documentation flow.

Safety plans and crisis notes

Documented within the EHR and structured for immediate capture during and after behavioral emergencies.

Incident reporting

Elopement, self-harm, aggression, and safety events structured for state licensing and accreditation evidence.

Behavioral support plans

ABC tracking, de-escalation strategies, and review schedules for IDD and group home programs.

Program performance by population, site, and payer

Program-level analytics

Census, revenue, denial rates, length of stay, and outcomes broken out by program, site, provider, and payer.

SUD outcome reporting

Completion rates, readmission rates, ASAM level-of-care movement, toxicology trends, and MAT adherence.

IDD habilitation outcomes

ISP goal progress, community integration metrics, daily living skills achievement, and behavioral trend data.

Denial pattern analysis

Denial reasons trended by payer and program to identify systemic issues and prevent recurring revenue loss.

AI built to support behavioral health, not replace the people who deliver it

Surface insights, automate routine work, and bring the right information forward — while clinicians make the final call.

Who we serve?

A purpose-built Behavioral Health EHR designed to meet the unique needs of your organization—whether you're a solo practitioner, a large-scale enterprise, a CCBHC, or a virtual care provider. Our configuration-first approach ensures tailored workflows that align seamlessly with your care delivery setting. 

Residential programs

Every bed. Every claim. Accounted for.

QRTP PRTF

Turn bed-level activity into per-diem billing, real-time census visibility, and FFPSA compliance—without rebuilding the story at month-end.

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See the full behavioral health EHR

All care settings

Explore the full platform across residential, outpatient, PHP/IOP, SUD, CCBHC, and more.

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Outpatient programs

Built for the breadth of CCBHC care.

CCBHCs CMHCs

Connect quality measure reporting, crisis documentation, peer support, and cost-report data in one clinical workflow.

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One EHR for every outpatient workflow.

Outpatient IOP PHP

From individual visits to intensive programs, connect group-to-individual notes, UB-04 claims, auth and payer rules in 1 system.

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Real-world outcomes

These behavioral health organizations chose blueBriX. Here’s what changed — in their words, their numbers, and their outcomes.

Laurel Life Company
Behavioral health Category

Higher revenue. Reduced admin work.

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15% Less operational costs
20% Increase in appointment utilization
20% Increase in reimbursements and revenue
20% Less administrative workload
With blueBriX as their EHR partner, Laurel Life improved appointment utilization, streamlined clinical and administrative workflows, strengthened revenue cycle performance, accelerated payments, and enhanced patient access and care delivery.
Laurel Life Company
Behavioral health Category

Higher revenue. Reduced admin work.

Read case study
15% Less operational costs
20% Increase in appointment utilization
20% Increase in reimbursements and revenue
20% Less administrative workload
With blueBriX as their EHR partner, Laurel Life improved appointment utilization, streamlined clinical and administrative workflows, strengthened revenue cycle performance, accelerated payments, and enhanced patient access and care delivery.
Blackbird Company
Behavioral health Category

Higher revenue. Reduced admin work.

Read case study
83% More claim payments
150% More appointments
60% More encounters
40% Faster patient intakes
With blueBriX as their care coordination and EHR partner, Blackbird Health improved provider efficiency, streamlined revenue cycle and scheduling workflows, strengthened care coordination, enhanced patient access, and used data-driven insights to improve treatment outcomes.

Stay connected

Delve into our insights page for detailed analyses, expert opinions, and comprehensive articles on the latest advancements and trends in healthcare.

Blog

10 important behavioral health clinic metrics to track in 2026

CCBHCs, outpatient clinics, and community mental health centres are all operating under tighter payer scrutiny in 2026. The metrics that used to be optional reporting are now tied to reimbursement, certification, and contract performance. Here are the ten KPIs your clinic needs to be tracking — and the federal benchmarks to measure them against.

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Article

Behavioral health deserves better: why generic EHRs don’t work—and what actually does

Behavioral health isn’t generic—so why settle for generic systems? Laurel Life didn’t. The result: faster workflows, better billing, and more time for healing. Their transformation with blueBriX shows what’s possible when tech truly fits the mission.

Read article
Blog

10 important behavioral health clinic metrics to track in 2026

CCBHCs, outpatient clinics, and community mental health centres are all operating under tighter payer scrutiny in 2026. The metrics that used to be optional reporting are now tied to reimbursement, certification, and contract performance. Here are the ten KPIs your clinic needs to be tracking — and the federal benchmarks to measure them against.

Read blog
Article

How purpose-built EHRs can slash no-shows in behavioral health

No-shows cost the U.S. healthcare system about $150 billion every year. We may not be able to completely eliminate no-shows. But there are ways to keep no-shows in check. In this article, we’ll share practical strategies to help you reduce no-show rates and make sure your patients get the care they need, right when they need it.

Read article

Yes. blueBriX configures each program with its own documentation templates, workflows, and billing rules. SUD residential programs use ASAM-structured clinical documentation, withdrawal protocols, and relapse prevention plans. IDD programs use Individual Service Plan structures with habilitation goals, ADL tracking, and behavioral support plans. Group homes use daily residential notes structured around living skills and behavioral observations. Each program operates with documentation designed for its population — not adapted from a generic template.

blueBriX supports the single-consent model introduced by the 2024 Final Rule — a resident can consent once for treatment, payment, and healthcare operations disclosures, and that consent remains active until revoked in writing. Consent status is tracked at the record level, not as a static form. SUD records are flagged and access-controlled so that providers outside the consent scope cannot view protected data. Every disclosure is logged and redisclosure notices generate automatically. With OCR now actively enforcing Part 2 under HIPAA-aligned penalty tiers, consent management that operates outside the EHR — in spreadsheets or paper forms — cannot keep pace with automated data exchange.

blueBriX supports ASAM-structured assessment across all six dimensions, with scoring that informs level-of-care recommendations. When a resident's clinical status changes — escalating withdrawal, stabilizing symptoms, or readiness for step-down — the ASAM reassessment connects to the transition workflow and updates authorization documentation. With the ASAM 4th Edition now being adopted by payers and states (Kentucky and Illinois have formally adopted for Medicaid SUD services; Colorado and Oregon set July 2027 dates), documentation that reflects current ASAM standards supports both clinical decisions and payer authorization.

One continuous record follows the resident across detox, residential SUD, PHP, IOP, outpatient, and community-based programs. Treatment plans, ASAM assessment history, medication records, toxicology results, and billing data carry forward. For IDD residents transitioning between residential and day programs, ISP goals, behavioral support plans, and habilitation progress also carry forward. No re-admission, no duplicate chart, no data loss at the transition point.

CIWA-Ar (for alcohol withdrawal) and COWS (for opioid withdrawal) scales are integrated into the clinical workflow — nurses administer, the system auto-scores, and results trend over time. Scores connect to withdrawal management protocols, informing medication adjustments and level-of-care decisions. This documentation also feeds into the ASAM reassessment, supporting clinical justification for continued stay or transition to a lower level of care.

Yes. HCBS waiver billing is configured by state rules, service codes, unit calculations, and authorization limits. Per-diem residential billing, waiver-based community services, and fee-for-service professional claims generate from the same system. Authorization utilization tracking monitors approved units against delivered services to prevent overutilization and unbillable service delivery.

Lab results from urine drug screens and oral fluid tests integrate into the clinical record through bi-directional lab interfaces. Results are connected to the treatment plan and visible alongside clinical notes — supporting relapse response decisions, level-of-care changes, and discharge planning documentation. Toxicology data that lives outside the EHR forces clinicians to toggle between systems for decisions that need to happen in real time.

Yes. IDD programs are configured with Individual Service Plan structures, habilitation goal tracking, daily living skills documentation, community integration objectives, and behavioral support plans. This documentation is fundamentally different from SUD clinical treatment plans — it is habilitative, focused on skill building and community participation, not therapeutic in the clinical sense. blueBriX configures IDD documentation separately from SUD and behavioral health clinical documentation within the same system.

Eligibility verification runs at admission, at configurable intervals during the stay, and before claim submission. With Medicaid redetermination cycles creating eligibility volatility — particularly for SUD and IDD populations who may have complex enrollment histories — a single admission-time check is not sufficient to protect against mid-stay coverage lapses that result in denied claims.

Implementation timelines depend on the number of programs, sites, billing models, state-specific configurations, and integrations involved. blueBriX works with each organization to configure program hierarchies, ASAM workflows, billing rules, 42 CFR Part 2 consent management, documentation templates, and compliance workflows before go-live. A dedicated implementation team manages the process.

Yes. Organizations can go live with SUD residential and add IDD, group home, or community-based programs over time. Each new program is configured with its own workflows, documentation templates, billing model, and compliance rules within the same instance

Yes. Bed inventory, census data, staffing visibility, and billing operate per site while rolling up into organization-wide dashboards and reporting. Each site maintains its own program configurations while sharing a single clinical and billing infrastructure.

No. blueBriX integrates with existing pharmacy and lab systems through bi-directional interfaces. ePrescribing with EPCS, PDMP integration, lab result ingestion, and toxicology tracking connect to the clinical record without requiring you to switch vendors.

Treatment plans, incident reports, safety documentation, quality improvement data, and clinical outcome trends are structured to meet CARF and Joint Commission standards. Reports generate on demand — not assembled manually before a survey.