How blueBriX enabled Vest at Home to double patient creation and appointments

Company

Vest at Home

Products used

EHR sytems

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Digital innovation as the catalyst for growth in aging-in-place services

Vest at Home, founded in 2023, is dedicated to empowering older adults to live safely and independently in their own homes. They offer integrated services through two branches: Vest Home Therapy Inc. (Medicare-certified home care) and Vest Home Modifications Inc. (aging-in-place construction services). Their core mission is to provide coordinated, compassionate, and customized care, simplifying the complexities typically faced by seniors and their families.

Challenge & solution 01

Scheduling

How can organizations, particularly those coordinating home visits and diverse care providers, including therapists, overcome the complexities of managing schedules and appointments efficiently?

Vest at Home’s scheduling pain point stemmed from therapists and contractors struggling to efficiently coordinate appointments and home visits. This manual, fragmented process, often reliant on Excel sheets, led to a high risk of errors, inefficiencies, and disrupted operational flow. With blueBriX’s integrated scheduling solution, they could benefit from real-time calendar management for providers, effectively eliminating appointment conflicts and streamlining the coordination of appointments and home visits.

Integrated scheduling

blueBriX implemented a unified system for all provider schedules.

Real-time calendar management

Providers gained the ability to manage their calendars live, ensuring immediate updates.

Conflict elimination

The solution automatically prevented overlapping appointments, removing scheduling conflicts.

Challenge & solution 02

Inefficient program management

How can healthcare organizations, especially those dealing with diverse patient programs and multiple referral channels, improve their program management and streamline workflows that are currently fragmented?

Vest at Home faced significant challenges with inefficient program management, particularly an inability to segregate patients based on their diverse referral channels. blueBriX’s Program Management feature streamlined the organization and management of all patient programs and consolidated disparate workflows into a single, unified system, enabling effective patient segregation.

Centralized program management

blueBriX delivered streamlined organization and management of all patient programs.

Unified workflows

It consolidated previously separate and disparate workflows into one cohesive system.

Channel-based patient segregation

Vest at Home gained the ability to effectively categorize patients based on their specific referral channels.

Challenge & solution 03

Workflow fragmentation

How can healthcare service providers managing referrals, appointments, and patient data, overcome operational disruptions caused by multiple disconnected tools and fragmented workflows?

Vest at Home struggled with significant workflow fragmentation, where multiple disconnected tools for appointments, calendars, and data management, coupled with a reliance on Excel sheets for referrals, disrupted their operations and customer experience. blueBriX resolved this by delivering customizable digital forms and integrating these various data points into a cohesive system, eliminating manual reliance and creating a seamless operational flow.

Digital form customization

blueBriX provided customizable digital forms for patient intake, safety assessments, and therapy documentation, replacing manual data entry.

Data management consolidation

It integrates previously disconnected tools for appointments, calendars, and general data management into one comprehensive system.

Operational flow unification

The solution created a seamless and cohesive workflow, eliminating manual reliance and the disruptions caused by fragmentation.

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Impact & outcome

With blueBriX digital tools, Vest at Home's operational efficiency and service delivery enhanced significantly. Unified dashboards provided better visibility and reduced administrative delays. The customizable form builder empowered them to create forms easily, freeing up therapists to focus more on direct care. This led to a notable increase in customer satisfaction, a reduction in response times, and improved therapist utilization, evidenced by a 110% increase in patient creation compared to last year and a 154% increase in appointments since 2024.

Conclusion

By leveraging blueBriX’s healthcare workflow tools, Vest at Home successfully transformed its operations, solidifying its position as a premier facility for aging-in-place services. This strategic integration has strengthened their value proposition, enabling them to deliver fast, compassionate, and coordinated care, and ultimately furthering their mission to promote dignity, mobility, and peace of mind for older adults and their families.

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How blueBriX enabled Vest at Home to double patient creation and appointments

6

110%

154%

Company

Category

Products used

Share this story

Digital innovation as the catalyst for growth in aging-in-place services

Scheduling

How can organizations, particularly those coordinating home visits and diverse care providers, including therapists, overcome the complexities of managing schedules and appointments efficiently?

Integrated scheduling

Real-time calendar management

Conflict elimination

Inefficient program management

How can healthcare organizations, especially those dealing with diverse patient programs and multiple referral channels, improve their program management and streamline workflows that are currently fragmented?

Centralized program management

Unified workflows

Channel-based patient segregation

Workflow fragmentation

How can healthcare service providers managing referrals, appointments, and patient data, overcome operational disruptions caused by multiple disconnected tools and fragmented workflows?

Digital form customization

Data management consolidation

Operational flow unification

Discover

how you can achieve similar results

Impact & outcome

Conclusion

Discover how blueBriX can help you unleash the potential of data to transform your industry.

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Real-time insights for HCPs

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How blueBriX enabled Vest at Home to double patient creation and appointments

6

110%

154%

Company

Category

Products used

Share this story

Digital innovation as the catalyst for growth in aging-in-place services

Scheduling

How can organizations, particularly those coordinating home visits and diverse care providers, including therapists, overcome the complexities of managing schedules and appointments efficiently?

Integrated scheduling

Real-time calendar management

Conflict elimination

Inefficient program management

How can healthcare organizations, especially those dealing with diverse patient programs and multiple referral channels, improve their program management and streamline workflows that are currently fragmented?

Centralized program management

Unified workflows

Channel-based patient segregation

Workflow fragmentation

How can healthcare service providers managing referrals, appointments, and patient data, overcome operational disruptions caused by multiple disconnected tools and fragmented workflows?

Digital form customization

Data management consolidation

Operational flow unification

Discover

how you can achieve similar results