blueBriX restores control over aged AR and expands support services

For sleep labs, unresolved aged AR can drain revenue and disrupt operations. Texas Medical Diagnostic (TMD), Sleep & Wellness Centers (SWC) & Sleep Telemedicine Services (STS) Sleep Labs are the nation’s largest sleep disorder testing organizations, providing HST, PSG, CPAP/BiPAP titration, and comprehensive sleep diagnostics from Las Vegas to New York. Known for clinical excellence and a patient-centered approach, the organization operates thousands of technicians and study centers nationwide. They approached blueBriX with a significant backlog of aged claims that had stalled collections and strained cash flow.

Our engagement began with a focused mandate: recover aged AR and bring down the backlog. Within months, the results spoke for themselves—AR was reduced significantly, recoveries accelerated, and confidence in our approach led the client to expand our scope into eligibility verification, patient statements, and prior authorization support.

This case study explores how blueBriX brought financial discipline to aged AR management and strengthened revenue operations, helping them recover over $700K in aged AR and achieve a 90% reduction in claim denials in just four months.