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Arkos 360 Platform with Integrated BlueBriX: A Case Study in Value-Based Healthcare Transformation

“BlueBriX, as part of Arkos 360, exemplifies how integrated technology can enable high-quality, value-based clinical care delivery and drive impactful, measurable outcomes. With its open APIs and rapid customization capabilities, BlueBriX allows Arkos to adapt quickly to evolving care needs and integrate seamlessly with other critical systems.”

Jeff Singman

Global Technology Officer, Arkos Health

Discover how Arkos Health leveraged the blueBriX platform in empowering Population Health through Comprehensive Care Management

Arkos Health is a leader in value-based care, bridging gaps between providers, patients, and payors. The Arkos 360 platform serves as the primary system enabling this mission, integrating various tools to streamline care management, patient engagement, and analytics. The transition from fee-for-service to value-based care emphasizes proactive, outcomes-focused care. Arkos 360 is designed to support this model by providing a comprehensive platform for managing care, coordinating across multiple states, and engaging patients effectively.

An essential component of Arkos 360 is BlueBriX, which provides advanced EHR capabilities, including clinical documentation and real-time patient health record management. The BlueBrix component within Arkos 360 handles clinical documentation, supports care plan tracking, Telehealth, and enables Arkos to meet quality benchmarks. By combining Arkos 360’s broad capabilities with the specialized functionalities of BlueBriX, Arkos Health ensures that patient interactions are efficient, regulatory-compliant, and aligned with value-based outcomes.

Together, Arkos 360 and BlueBriX empower Arkos Health to deliver high-quality, coordinated care. This case study explores how Arkos leverages Arkos 360 and its BlueBrix EHR component to meet the demands of modern healthcare.

Challenges : Implementing a value-based approach presented Arkos with several key challenges:

Multi-State Care Coordination: Operating across various states required a platform like Arkos 360 to ensure consistent care.
Patient Engagement and Compliance: Managing patient relationships to improve adherence to care plans was crucial.
Regulatory Compliance: Changing healthcare regulations demanded a flexible system that could adapt workflows and document care accurately.

Challenge #1

Clinical pieces

How to integrate advanced clinical functionalities—such as clinical workflows, real-time patient data, and telemedicine—into the Arkos 360 platform without building these features from scratch, to deliver comprehensive, value-based care?

blueBriX as a Key Component of Arkos 360: BlueBriX plays a vital role within Arkos 360 by delivering advanced clinical functionalities that streamline care documentation and patient data management. While Arkos 360 unifies Arkos Health’s overall care and patient engagement workflows, blueBriX provides the following critical, care-specific functions:

Configurable Clinical Workflows

BlueBriX allows Arkos to tailor clinical workflows for different patient populations. This customization ensures that care delivery processes align with specific patient needs. Arkos 360 then coordinates these workflows across the broader care continuum, streamlining operations without the need to develop this functionality internally.

Real-Time Clinical Data

By integrating BlueBriX, Arkos enabled real-time capturing and sharing of patient data within Arkos 360. This provides up-to-date access to critical information for the entire care team, improving coordination and decision-making without investing in building a real-time data management system from the ground up.

Telemedicine Support

BlueBriX’s telemedicine capabilities extend Arkos 360’s reach to remote or at-risk populations. This feature enhances patient engagement and access to care, allowing Arkos to offer telehealth services without the significant development time and resources required to create a telemedicine platform independently.

Challenge #2

Patient Care Pathways: Salesforce+blueBriX

How can Arkos enhance the Arkos 360 platform with advanced patient care workflows, real-time tracking, and system harmonization to improve care coordination and patient outcomes?

Arkos enhanced the Arkos 360 platform by integrating Salesforce and blueBriX, leveraging their combined strengths to deliver advanced patient care functionalities effectively. A critical factor in this integration was blueBriX’s integration engine and open architecture with APIs, which facilitated seamless harmonization between Salesforce, blueBriX, and Arkos 360.

Configurable Patient Workflows

By incorporating Salesforce, Arkos 360 gains the ability to build flexible, individualized patient care pathways. Salesforce’s robust platform supports tailored workflows that adapt to each patient’s unique needs. Complementing this, blueBriX manages the specific clinical documentation associated with these workflows, ensuring all interactions are accurately recorded and accessible for ongoing care coordination.

Real-Time Patient Tracking and Clinical Updates

Salesforce provides powerful tracking capabilities that allow Arkos 360 to monitor patient progress in real time, keeping care teams informed about a patient’s status. blueBriX enhances this feature by continuously updating clinical documentation, providing timely and accurate information to all care providers.

Seamless Integration through Open Architecture

The integration of blueBriX into Arkos 360 was greatly facilitated by blueBriX’s integration engine and open architecture with APIs. This allowed for smooth communication and data exchange between Salesforce, blueBriX, and Arkos 360, ensuring that all systems work together harmoniously. This open architecture enabled efficient interoperability, reducing technical barriers and streamlining the integration process.

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Enhanced Coordination and Patient Outcomes

The seamless integration of blueBriX and Salesforce within Arkos 360 creates a unified platform where the entire care team can access comprehensive patient data. This holistic view enhances care coordination by ensuring every team member is informed and aligned with the patient’s care plan, leading to improved patient outcomes.

Challenge #3

Compliance & Finance

How can Arkos Health enhance the Arkos 360 platform with compliance and financial management capabilities to improve efficiency and meet regulatory requirements across regions?

Arkos Health integrated blueBriX into the Arkos 360 platform to effectively manage compliance and financial efficiency. This integration allows Arkos to meet regulatory requirements across multiple regions while enhancing financial performance. Key enhancements include:

Automated Billing for Capitated Models

blueBriX's RCM features automates billing processes, reducing administrative burdens and optimizing revenue. This automation streamlines the handling of capitated payment models, enabling efficient financial operations.

Multi-State Compliance Management

BlueBriX enables Arkos to adjust workflows in real time to meet diverse regulatory needs across different states. This flexibility ensures that Arkos remains compliant with varying regional regulations without manual adjustments.

Financial Performance Tracking

Arkos 360’s financial tools track costs and revenue, ensuring financial sustainability in the value-based care model. Real-time financial insights support strategic decision-making and operational efficiency.

Challenge #4

Telemedicine

How can Arkos Health integrate telemedicine capabilities into the Arkos 360 platform to effectively reach remote or high-risk patients, manage clinical data for virtual visits, and ensure consistent care coordination?

Arkos Health enhanced the Arkos 360 platform by integrating telemedicine functionalities with the help of blueBriX, enabling them to deliver high-quality care to all patients, regardless of location. Here’s how they achieved this:

Virtual Consultations

blueBriX's integration of tele-consults, scheduling, and clinical documentation enhanced Arkos 360’s telemedicine capabilities allowing patients to have virtual consultations, extending access to care for remote or high-risk individuals who may have difficulty attending in-person visits.

Reminders and Instructions

The blueBriX notification engine features empowers the platform to send appointment reminders and instructions via email and text messages, ensuring patients are informed and prepared for their virtual visits.

Consistent Care Coordination

Both in-person and virtual visits are documented within Arkos 360, with blueBriX managing the clinical data for virtual visits. This ensures continuity of care and real-time health updates, enabling seamless patient management across different modes of care.

Impact and outcomes

Operational Impact and Outcomes

By incorporatingblueBriX into Arkos 360, Arkos Health has achieved measurable improvements in patient care and operational efficiency

Arkos 360, with blueBriX, provides Arkos Health with the tools to deliver both operational and clinical excellence.

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Enhanced Efficiency

Arkos has reduced time spent on documentation and care coordination, freeing up resources for patient care.

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Reduced Readmissions

Follow-up programs and personalized interventions have helped Arkos lower readmission rates.

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Higher Patient Satisfaction

Patients report increased satisfaction with Arkos’s coordinated and accessible care.

Arkos Health’s Arkos 360 platform with BlueBriX exemplifies how integrated technology can enable high-quality, value-based care. As Arkos expands its reach, it plans to further develop Arkos 360’s capabilities, with BlueBriX continuing to provide critical components to support the broader platform.  By combining Arkos 360’s robust, centralized care management tools with BlueBriX’s advanced documentation, telehealth and clinical capabilities, Arkos Health is well-positioned to lead in value-based care, delivering impactful, measurable outcomes.

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