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Sales Development Representative (SDR)

2+ Years

Full-Time

10

Kochi, Kerala

The Sales Development Representative (SDR) will play a pivotal role in identifying, qualifying, and nurturing potential customers for our Healthcare SaaS/PaaS suite of products. You'll be the first point of contact for prospects, building relationships, understanding client needs, and setting the stage for successful sales.

Job description

Job Responsibilities:

  • Lead Generation and Prospecting: Research and identify potential leads within target industries and market segments.  Engage with prospects through various channels (email, phone, LinkedIn, social media, etc.) to generate interest and qualify leads.
  • Generate Qualified Meetings: Engage with potential customers to schedule sales-qualified meetings and effectively kickstart the sales funnel.
  • Lead Qualification: Conduct initial discovery calls to understand prospects’ business challenges and determine whether our product offerings are a fit for their needs.
  • Pipelining Management: Build and maintain a pipeline of qualified leads and opportunities using CRM tools (e.g., Salesforce, HubSpot), and move them through the sales pipeline by scheduling meetings and demos.
  • CRM Management: Maintain accurate records of all interactions and update the CRM with notes, contact information, and lead status.
  • Follow-Up: Follow up on marketing-generated leads in a timely manner and nurture prospects until they are ready for a sales conversation.
  • Outreach Campaigns: Execute targeted outreach campaigns to engage with potential clients and generate interest in our solutions.
  • Social Selling: Connect, engage, and generate opportunities with potential customers through social media channels like LinkedIn.
  • Market Feedback: Gather and share feedback from prospects to assist the marketing team in refining outreach strategies to improve lead quality.

 

Required Skills and Qualifications:

  • 2-4 Years of experience in sales development, business development, or customer facing roles in IT Industry.
  • Excellent verbal and written communication skills to effectively engage with overseas (USA/Europe) prospects and ability to craft compelling messages that resonate with target customers.
  • Flair for sales with strong cold calling, email outreach, and lead nurturing skills with the ability to quickly build rapport and establish trust with prospects.
  • Familiarity with SaaS/PaaS business models and a basic understanding of the software industry is a plus.
  • Proficient in using CRM systems, sales engagement tools, and LinkedIn Sales Navigator.
  • Ability to analyze customer needs and identify solutions.
  • Flexibility to adapt to changing priorities and learning new skills and technologies.
  • Ability to handle rejection and remain motivated to succeed in a fast-paced, goal-oriented environment.
  • A team player with willingness to collaborate with various teams to drive results.
  • Bachelor’s degree in Business, Marketing, or related fields is preferred, but not required.